Callie PatalunaWelcome to ClearlinkI have been working at Clearlink for over a month now and have really started to settle in and understand the majority of my role.3 min read·May 5, 2021----
Callie Pataluna“What A Two Hour Udemy Course Taught Me About ZendeskI am hoping to break into the customer success world and have found that many companies use Zendesk to communicate with their customers. I…3 min read·Feb 12, 2021--1--1
Callie PatalunaI Spent A Month Learning All I Could About Customer Success, Experience, and EngagementWelcome to the landing page of my month-long project! This month, I learned all I could about analyzing data and improving the customer…3 min read·Dec 29, 2020----
Callie PatalunaLearning All I Can About Customer Success, Experience, and Engagement: Week FourThis month, I am working on increasing customer success and engagement for a company called BondVet. For a full overview of the project…2 min read·Dec 29, 2020----
Callie PatalunaLearning All I Can About Customer Success, Experience, and Engagement: Project OverviewThis month I am going to find as many ways to add value to BondVet as I possibly can. At the end of the month, BondVet will have stronger…3 min read·Dec 29, 2020----
Callie PatalunaI Used Airtable to Create a Social Media Calendar for BondVetOver the past month, I have been finding as many ways as possible to increase customer engagement for BondVet. I have created an automated…3 min read·Dec 28, 2020----
Callie PatalunaI Created Facebook Ads to Improve Content EngagementLast week I used BuzzSumo to view the insights on BondVet’s website. BuzzSumo measures the amount of engagement on Facebook, Twitter…4 min read·Dec 28, 2020----
Callie PatalunaLearning All I Can About Customer Success, Experience, and Engagement: Week ThreeThis month, I am working on increasing customer success and engagement for a company called BondVet. For a full overview of the project…4 min read·Dec 22, 2020----
Callie PatalunaI Used SEMrush to Do an Audit of BondVet’s WebsiteSEMrush is a marketing software that helps you run SEO, pay-per-click, social media, and content marketing campaigns. When you type in…4 min read·Dec 22, 2020----
Callie PatalunaI used Buzzsumo to Find Out How Content Was PerformingI signed up for a 30 day free trial with Buzzsumo to take a peek at how BondVet’s social media content was performing. Buzzsumo is a tool…4 min read·Dec 22, 2020----